Previous incidents

July 2025
No incidents reported
June 2025
Jun 14, 2025
1 incident

502 Token API down time or slow to respond

Downtime

Resolved Jun 14 at 05:12pm GMT+8

Jun 14, 2025 at 0912 UTC - We have scaled up the infrastructure to temporarily handle the spike in connections while we investigate the root cause. The Token API should be back to normal.

1 previous update

Jun 13, 2025
1 incident

Trigger Order temporary downtime due to CloudFlare

Downtime

Resolved Jun 13 at 02:46am GMT+8

We acknowledged the issue at Jun 12, 2025 - 18:04 UTC

We then figured the root cause and implemented a workaround at Jun 12, 2025 - 18:35 UTC

1 previous update

May 2025
No incidents reported