Previous incidents
Token API V1 - Slow Response (Timeout)
Resolved Jul 15, 2025 at 6:30pm UTC
Token API V1 issues have been temporarily resolved.
Do note that, responses now are more cached to help with the issue.
Please migrate to Token API V2 as soon as possible, we will be deprecating V1 soon.
2 previous updates
Token API V1 - Slow Response (Timeout)
Resolved Jul 9, 2025 at 11:45pm UTC
We have resolved the issue temporarily and response times should return to normal now.
We'll continue to monitor and work on the root cause.
1 previous update
502 Token API down time or slow to respond
Resolved Jun 14, 2025 at 9:12am UTC
Jun 14, 2025 at 0912 UTC - We have scaled up the infrastructure to temporarily handle the spike in connections while we investigate the root cause. The Token API should be back to normal.
1 previous update
Trigger Order temporary downtime due to CloudFlare
Resolved Jun 12, 2025 at 6:46pm UTC
We acknowledged the issue at Jun 12, 2025 - 18:04 UTC
We then figured the root cause and implemented a workaround at Jun 12, 2025 - 18:35 UTC
1 previous update