Previous incidents
Token API V1 - Slow Response (Timeout)
Resolved Jul 16 at 02:30am GMT+8
Token API V1 issues have been temporarily resolved.
Do note that, responses now are more cached to help with the issue.
Please migrate to Token API V2 as soon as possible, we will be deprecating V1 soon.
2 previous updates
Token API V1 - Slow Response (Timeout)
Resolved Jul 10 at 07:45am GMT+8
We have resolved the issue temporarily and response times should return to normal now.
We'll continue to monitor and work on the root cause.
1 previous update
502 Token API down time or slow to respond
Resolved Jun 14 at 05:12pm GMT+8
Jun 14, 2025 at 0912 UTC - We have scaled up the infrastructure to temporarily handle the spike in connections while we investigate the root cause. The Token API should be back to normal.
1 previous update
Trigger Order temporary downtime due to CloudFlare
Resolved Jun 13 at 02:46am GMT+8
We acknowledged the issue at Jun 12, 2025 - 18:04 UTC
We then figured the root cause and implemented a workaround at Jun 12, 2025 - 18:35 UTC
1 previous update